Shipping policy

🇵🇰 Shipping & Delivery Policy

 

1. Processing Your Order

 

  • Processing Time: All orders are typically processed and dispatched from our warehouse within [1-2] business days. Orders are not shipped or delivered on weekends or public holidays.

  • Order Confirmation: You will receive an email and/or SMS confirmation with your order details once your purchase is successfully placed.

 

2. Delivery Timeframes

 

We partner with reliable local courier services such as [TCS, Leopards, Trax, or mention your chosen partner(s)] to ensure prompt delivery across Pakistan.

  • Major Cities (e.g., Karachi, Lahore, Islamabad): Delivery usually takes [2-4] business days after dispatch.

  • Other Cities/Remote Areas: Delivery usually takes [4-7] business days after dispatch.

Note: Delivery delays can occasionally occur due to unforeseen circumstances or peak shopping seasons.

 

3. Shipping Costs

 

  • Standard Shipping: A flat rate of [PKR Amount] applies to all orders under [PKR Amount for Free Shipping, e.g., PKR 2,500].

  • Free Shipping: We offer Free Shipping on all orders above [PKR Amount, e.g., PKR 2,500].

  • Cash on Delivery (COD): COD is available nationwide. Please have the exact payment ready at the time of delivery.

 

4. Order Tracking

 

Once your order has shipped, you will receive a separate email/SMS with the tracking number and the link to the courier company’s website to check the status of your shipment.

 

5. Important Information

 

  • Verification: For Cash on Delivery orders, you may receive a call or verification SMS from us or the courier partner before dispatch. Please ensure your contact details are correct.

  • Non-Delivery: If you are not available at the time of delivery, the courier will make [2-3] attempts to deliver your parcel before it is returned to us.